Shipping policy
Thank you for shopping at Auto Craft Luxe! We aim to offer you the best shipping options, no matter where you live.
Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
We offer Standard Shipping on all orders. Delivery times typically range from 7 to 15 business days depending on your location.
Free Shipping: We offer Free Standard Shipping on orders over $50!
How Do I Check the Status of My Order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 20 business days of receiving your shipping confirmation email, please contact us at betterhalfholdings@gmail.com with your name and order number, and we will look into it for you.
Shipping to P.O. Boxes
Some carriers have limitations on shipping to P.O. Boxes. If your address is a P.O. Box, please ensure standard delivery services can reach you.
Refunds, Returns, and Exchanges
We accept returns up to 30 days after delivery if the item is unused and in its original condition. Please refer to our full Return and Refund Policy for detailed instructions.
In the event that your order arrives damaged in any way, please email us as soon as possible at betterhalfholdings@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will do our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at betterhalfholdings@gmail.com.